Returns & Refunds
Easy returns and hassle-free refunds for your peace of mind.
30-Day Return Policy
Return most items within 30 days of delivery for a full refund. Items must be in original condition with all packaging.
Quick Processing
Returns are processed within 3–5 business days. Refunds are issued to your original payment method within 7–10 business days.
How to Return an Item
1
Start Return
Log into your account and select the item you want to return.
2
Pack & Label
Pack the item securely and attach the provided return label.
3
Ship Back
Drop off at any authorised shipping location or schedule a pickup.
Return Policy Details
Items Eligible for Return:
- Items in original, unused condition
- Items with original packaging and accessories
- Non-personalised items
- Purchased within the last 30 days
Items Not Eligible for Return:
- Personalised or customised items
- Items damaged by misuse
- Items returned after 30 days
- Certain hygiene-related products
- Digital products and gift cards
Need help with a return?
Our support team is available 24/7 to assist you with any return or refund questions.
Contact Support →